Three Strikes - You're Out

Every small business owner eventually faces the unpleasant task of taking disciplinary action against an employee. When faced with this challenge as a new small business owner, it is important to know the appropriate measures you may take.

Make Expectations Known
Make it clear to employees what your company's rules are and what negative actions can warrant discipline against them. If employees understand your expectations and rules, they will be more likely to follow them and uphold your standards.

Be Fair and Objective
Treat employees equally and be sure that you give at least one verbal warning, prior to taking action for discipline. If you think an employee is acting inappropriately, do your research and be sure before you approach them with the problem. Once a warning is given, allow the employee to explain their actions. It is important to hear all sides of the story.

Cover your Butt
If you determine that disciplinary action is necessary,carefully document each step you take and what is expected of the employee, to remedy the situation. Behave professionally and do not attack on a personal level. In keeping with this, make sure that confidentiality is maintained. It pays to gain a level of trust and understanding with your staff.