Thursday, April 16, 2009

\Saving Customers\

Internal Communication

Check out this SlideShare Presentation:

Internal Communication

Communication within your business is called internal communication. It includes both formal and informal communication between employees of the organization. Effective internal communications help increase productivity, profits, safety, and job satisfaction. In the presentation below I will go into detail the three types of internal communication.


A Typical Business Plan Format

A business plan is created to explain and illustrate the vision you have for your business, and to persuade others to help you achieve that vision. To accomplish this,
  • Your plan will need to demonstrate, on paper, that you have a firm visualization of what your business is going to be.
  • It needs to convince others that your business concept can be successful
  • The plan must possess the expertise-alone or collectively-to assure that it will be both successful and profitable.
The following presentation will help you organize and format your business plan.

Tuesday, April 14, 2009

Three Strikes - You're Out

Every small business owner eventually faces the unpleasant task of taking disciplinary action against an employee. When faced with this challenge as a new small business owner, it is important to know the appropriate measures you may take.

Make Expectations Known
Make it clear to employees what your company's rules are and what negative actions can warrant discipline against them. If employees understand your expectations and rules, they will be more likely to follow them and uphold your standards.

Be Fair and Objective
Treat employees equally and be sure that you give at least one verbal warning, prior to taking action for discipline. If you think an employee is acting inappropriately, do your research and be sure before you approach them with the problem. Once a warning is given, allow the employee to explain their actions. It is important to hear all sides of the story.

Cover your Butt
If you determine that disciplinary action is necessary,carefully document each step you take and what is expected of the employee, to remedy the situation. Behave professionally and do not attack on a personal level. In keeping with this, make sure that confidentiality is maintained. It pays to gain a level of trust and understanding with your staff.

Friday, April 10, 2009

Writing An Effective Business Plan

A Business Plan is a formal plan prepared to serve as a tool for attracting the other components of the business formation package, including people and money. A well-developed plan can provide small business owners with a much greater chance of success and reduce your chance of failing.

Tips For Writing an Effective Business Plan
  • Be Honest, not only by avoiding lies, but also by revealing what you actually feel about the aspects of the plan.
  • Use third person, not the first person ("I" or "we"). This forces you to think clearly from the other person's perspective
  • Use transitional words, such as but, still, and therefore, and active, dynamic verbs as a means of leading the reader from one thought to another.
  • Use short, simple words, so the plan will be easy to understand and follow
  • Use visuals, such as tables, charts, photos, and computer graphics to present your ideas effectively.

Remember, that your plan should be reviewed by people outside your firm, such as business consultants, attorneys and other business people, before it is sent to potential investors or lenders (Byrd & Megginson, 2009).